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Good Products, Fair Pricing, Meh Response time |
June 7, 2019 |
| Reviewer:
JP from Plymouth, MI United States
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Great products - all sorts of cool stuff that's not easy to find elsewhere. Prices are fair and competitive.
Takes a bit too long to process orders and get things in the mail. Shipping emails are deceiving - tracking numbers can appear days before it hits the shipping company. My last order was in for a couple days before I was informed I couldn't use the shipping method I'd chosen, then I had to pay more for it. Maybe don't allow invalid shipping methods - or if it's a rarity, eat the couple bucks and ship it anyway to avoid additional delays and irritated customers.
You have a great company and a good catalog. Fix those logistical issues and you'll really be rocking.
xx - JP
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